Aug. 30, 2018 – Disney Institute is bringing its renowned professional development course, Disney’s Approach to Quality Service, to Frisco from 9 a.m. to 5 p.m. on Tuesday, October 30, 2018 at Collin College Preston Ridge Campus, Conference Center, 9700 Wade Boulevard in Frisco. Sponsored by Collin Corporate College, the one-day event will help area professionals begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
Disney’s Approach to Quality Service gives participants the chance to explore how customer experience insights and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.
Registration is $600 per person and includes all course materials as well as complimentary parking, Wi-Fi, continental breakfast, lunch, snacks, coffee, tea, water and completion certificate. Receive a price break by registering Early Bird, Alumni, & Group Rate registration available through Oct. 12. For more information or to register, visit www.collin.edu/corporatecollege/disney, email corporatecollege@collin.edu, or call 972.599.3110.
About Disney Institute
As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customer they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment.
About Collin College
Collin College serves more than 53,000 credit and continuing education students annually and offers more than 100 degrees and certificates. The only public college in the county, Collin College is a partner to business, government and industry, providing customized training and work force development. In addition, the college operates the Collin Higher Education Center, which serves 3,200 additional students each year in partnership with The University of Texas at Dallas, Texas Woman’s University, Texas A&M Commerce, Texas Tech and the University of North Texas.